In this episode, we recap our CJM webinar and dive into how a refreshed Customer Journey Map (CJM) can fix slipping deals and inconsistent follow-ups. We explore Pre-Deal, Deal, and Post-Deal stages, covering follow-up strategies, personalised videos, and uncovering prospect needs. Plus, tips on upsells and reviews. Check out the episode to sharpen your sales process.
In this episode, we recap our CJM webinar and dive into how a refreshed Customer Journey Map (CJM) can fix slipping deals and inconsistent follow-ups. We explore Pre-Deal, Deal, and Post-Deal stages, covering follow-up strategies, personalised videos, and uncovering prospect needs. Plus, tips on upsells and reviews. Check out the episode to sharpen your sales process.
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